We can be your organization's help desk or fix the individual's computer. We remote into your computer. We explain what we can do. We explain the fee.
Thank you for the continued success. Our Winchester location has been the place where thousands of new and repeat customers have come to resolve their computer frustrations and make their computer purchases.
Allied Computers, Inc., (ACI), Founded in September of 2003 in Breathitt County, Kentucky was launched with a lofty business plan, focused on customer satisfaction, lots of prayer and hard work. Since then, we have closed the Jackson store to focus on the more centrally located Winchester store.
We have a broad customer base including Federal, State (Kentucky), Lee County Virginia and several other government offices, including law enforcement. We have dozens of business clients and thousands of personal computer owners as satisfied if not happy and pleased customers. As founder of ACI, I strive for excellence in the operation of our business so we can provide consistent excellent customer service and quality product. This is what our business is growing on and referrals from satisfied customers is primarily what brings people from all over to ACI.
As a lead auditor and with over 15 years of quality management and ISO implantation experience, ACI is conforming to the ISO9001:2000 system, in the way we document what we do, the means of fostering continuous improvement, the manner in which we select and approve suppliers, and assuring the way we run our business will make and keep our customers pleased with consistent quality product and service. Allied Computers, Inc is one of the highest rated privately held computer repair companies in the state of Kentucky with over 300 written reviews by customers on third party websites, all but two legitimate reviews being 5 star (as of 9/13/22). It's not just the computer, it's "You" the customer. We know the computer like it's rarely known and when you come into our life, we strive to know you. We strive to impress with our sincerity, hospitality, knowledge and fair prices. I and our dedicated staff, hold our customer's opinion close to heart.
"We take care of our customers, it's that simple!"
~Paul Johnson
At first I thought it was our goal from conception of the business to find and fix the source of a problem.. and fix it right. That worked out fine and had its place, but I recently discovered that the thing that really makes us different was something that has been happening naturally over the past 8 years. I would have nothing but quality leave my hands, heart and mouth (so help me God) when it came to dealing with and providing service to our customers. That includes providing a "life-line" to you the customer after sales or product service. You will feel comfortable contacting us with your questions about your serviced or purchased product and we will do everything in our power to solve your concern or answer your question accurately. We are there for you!
You don’t have to know much about computers when you use our service. The way we run our business assures our customers will be pleased. From the moment you set your computer on our counter we may be able to start examining it for FREE, we will let you know whether or not your computer is built to perform adequately, meeting suggested hardware recommendations combined with our Tune-up package or Wipe/reload, which includes spending time with you when you pick up your computer, coaching you on maintenance and Internet browsing "do's and don'ts". This is the recipe for a happy customer. Our goal is to assure your computer is going to perform as good as possible.. as long as possible when it leaves our shop and our customer's frustrations are kept to a minimum using the resources we provide. Over *97% of our customers go with our hardware recommendations and...
Over *99% of our customers are satisfied
It's Unbeatable Service!
Computers receiving service in house are typically cleaned inside and out and in some cases the computer is completely disassembled to accomplish the level of quality that says "no one can do it better!".
Allied Computers, Inc., stocks most standard hardware items and will order those we don’t have. We install most items you purchase from us at NO CHARGE
READ MOREOur qualified technicians service your network, workstations or PC, for an hourly rate or by the job, depending on the circumstances and agreement. Home and Business.
READ MOREFrom replacing the screen to replacing a broken charging/power jack we can completely rebuild your broken laptop!
READ MOREHave your computer serviced and/or repaired without leaving your home or business.
READ MOREBring your tower or laptop and we will look it over, diagnose it then let you know what it takes to make it work like it should! All this is generally FREE and can usually be done right in front of you while you wait!
READ MOREIf it can be fixed ... we can fix it!
Should you be browsing the Internet and a window pops up indicating that you are infected, instructs you not to shut down the computer and to call a specific phone number (claiming to be Microsoft or "your tech support").. DO NOT TOUCH! Do not even click the "close" or "cancel" buttons. When you touch - you may infect your computer. Shutting your computer off is the easiest and safest thing to do. You can look at a unsafe Internet page.. have it beeping or buzzing at you or even talking to you in an attempt to infect and or scam you... and you can be safe SO LONG as you do not click ANYTHING on that page or window.
.... Also
You will NEVER get a legitimate call from "Microsoft" or other "Tech Support" companies randomly. When you receive these calls, HANG UP! If you talk to the scammers you make what is sometimes called "the Sucker's List" and your information is passed around for scammers to work you over and over and over. If you talked to them, let them into your computer and gave them credit card information, cancel your credit card, ask your bank to reverse the charges and bring your computer in for repair or visit acilifeline.com and have us repair your computer where it sits over the Internet.
We often hear a version of.., "Oh, that's not a problem, I only go to my church website, bank website and check my email. I don't go anywhere that puts me at risk".
READ MOREAgain, we often hear a version of.., "Oh, that's not a problem, I only open emails from those I know".
READ MOREDanger may be intentional or done inadvertently.. but it is there.
READ MOREThe following is a partial list of our business clients. Even though we service many, many more private parties (home computer users) than commercial or business clients it is more feasible to place commercial clients on a list.
Partial List of Business Clients
This is a great place for pc repair they got my gaming pc up and running and paul is awesome i learned a lot from him about computers thanks yall 🙂
Brought my gaming rig down because I couldn't get it to post, and they fixed it nearly immediately. Friendly staff, very helpful. I would recommend Allied Computers to anyone who needs help with their PC.
fixed my computer better than new we be going back if any problems arise.
My cheap gaming rig decided to refuse to boot one night. Tried troubleshooting myself to no avail. Brought it in here and although it took several days (I dropped it off right before the weekend so my own fault), the PC was restored to working order. On top of the repair, an issue with my drive was also brought to my attention. Was extremely helpful and transparent. They've earned a permanent customer here. Excellent service and affordable. Highly recommend.
Long story short my old computer died after 15 years and I needed a new one. I had heard great things about Paul and this place so I decided to check here instead of ordering online. Glad I did. I told Paul exactly what I wanted and needed and got that. No surprises, no disappointments. Absolutely none of the junk you wouldn't want on there. I highly recommend this place to anyone.
Allied Computers Inc is a godsend to me and they are worth their weight in gold as far as I am concerned. Paul worked on my computer remotely today and was able to fix my issues. I feel we are lucky to have such a good group in Winchester. I highly recommend them!
I have gone to Allied Computers for all of my computer needs for the past several years and have always received excellent service at a reasonable price. With patience, Paul goes above and beyond to provide quality service to someone like me who is not computer savy. Makes running my small business so much easier when I know I can always count on Allied Computers!!!
Paul is fast and fantastic with computers and a very fair business person. I trust him to sign into my computer for any fix and I wouldn't just let anybody get into my laptop. Thank you Paul for the great service and great work.
I saw and experienced a lot of his work. I can't imagine someone being disappointed. Allied Computers is the best of the best and it's proven in tests against hundreds of thousands of others who participated in the same tests. Most importantly the business model is always ethical and fair.
Very professional and friendly experience. Paul was extremely knowledgeable and helped me in just a few short hours in house. Highly recommend for any computer needs/repairs. I’ll definitely return if needed.
Paul the owner of Allied Computers Inc is very knowledgeable technology and installation. He gave good advice on the best search engine to use. Installed a super fast solid state driver as well. I had to call him to help install a printer and that was taken care of the same day. I was very pleased and happy to recommend.
The service I received was great and Paul was fantastic about explaining what was needed to fix my computer and fixed all my problems. He was very knowledgeable and friendly. I give him 5 stars.
Allied Computers is my go to place for all my computer needs, from buying a computer to upgrades to questions. They have always taken care of all my computer needs from my laptops to my tower for years, they are an important part in keeping my Appraisal business up and operational.
Great place to take your computer to be repaired they help me out and hooked me up with what i needed to get me started would highly recommend them to anyone that needs help or there pc repaired.
We have gone to Paul with several computers to set up and clean up from viruses and so forth. He has treated us with respect and answered all questions we had. We are very satisfied with his work and will use his business again if needed.
Recently bought a refurbished computer from Paul. It was clean, meticulous and fast. My mom is happy to be back online playing games.
Paul the owner of Allied Computers along with his staff were amazing from start to finish. I needed an immediate repair and he waited after his normal business hours till I arrived. He diagnosed the issue and called me back as soon as it was done. I was working remotely and when I got back to our cabin the computer was like brand new easy to use. When I got home I called him to reset up my printer and he answered immediately and had it up and running in no time. He is our goto guy. With cyber issues currently facing our country I highly recommend a goto guy to meet your computer needs. Paul is that guy!
GREAT SERVICE EVERY TIME I HAVE USED ALLIED COMPUTERS INC. PAUL IS VERY HELPFUL AND EASY TO DEAL WITH IN PERSON AND ON-LINE. RATE FIVE STAR
If you want someone who knows their stuff go to Paul..guy is genuine not only is he professional he knows how to carry a good conversation. Fixed my issue and didn't charge me an arm and a leg. 10/10 would recommend to anyone who's having issues
This man is the best of the best in this field. He knows his stuff. You won’t find someone with better knowledge around. My favorite thing was that he treated me as a human, not just a customer or a paycheck. I feel like we established rapport in such a short time. I would recommend him and his work. I’m very pleased. Go visit him if you are having any trouble with you PC
Paul and his staff are extremely knowledgeable about all aspects of computers. They are usually available, always friendly and helpful, and really nice to deal with. Even though I live In Lexington, I always go to them in Winchester to work on my computer because they are so good, so professional, and always a pleasure to talk to and work with.
Quick, competent, service with a smile-- in their office, or they will remote in from the office and fix your computer while you watch at home.
Took a recently built unresponsive desktop to be diagnosed and repaired. I couldn't be any happier with my experience. Communication was excellent, the work was first rate. All costs were communicated up front so there were no surprises. Computer was repaired, optimized and updated. Service was above and beyond my expectations and I wouldn't hesitate to recommend them...and should the need arise, will definitely utilize their services again.
If you need any computer work done, these guys at Allied Computers are awesome. Very friendly, very nice. Came to my rescue when I really needed some copies made and needed my printer hooked up to my laptop. I give 5 stars! Highly Recommend!
Excellent work and tremendous, friendly support. So very polite, knowledgeable, and dedicated to helping resolve my computer problems. I highly recommend them for any and all of your computer needs.
Paul and Dave are both professional and provide effective services. They are very reliable. Specifically, we had a pshing problem with our PC. They helped us correct and problem and checked out the computer for any damages. Thank you very much! You're great!
We've done business with Paul for years and I've always been delighted with the work he and his staff do and they're the only ones I turn to for pc work. I recently decided to upgrade to a gaming pc and called up Allied they finished the work quickly and the pc they put together for me is fantastic. I'm not very good with computers so he helped me pick the parts and was kind enough to explain how everything would work and what it would cost. so far I've yet to find anything I can't play on high and it runs like a dream.
Built a new system for me to use in my small business and it is GREAT! Really quick to start and respond. Unfortunately I was not able to retrieve some information on my old system... should have backed up info better and I have no one to blame but myself! But they made me feel better once we were able to get the new system going (he even put in a program to back up for me..no more forgetting)! Owner Paul Johnson has been excellent to work with and I fell very comfortable with any questions I have or new idea I happen to come up with. Paul is very easy to work with and even stayed after hours so that I wouldn't have to take off work to get to his office. Thank you for the excellent service! I highly recommend Allied Computers Inc of Winchester!!!
Thanks to David and Paul for professionally helping me overcome a very troubling situation. My computer was hacked and compromised and they were great to fix the problem and assure me they could help to prevent this from happening again. I would highly recommend them to my friends and family.
Paul and his staff have helped us with our personal and business computers several times over the past few years. They have always provided excellent service, and we appreciate them very much!
Really know what they are doing! I had Paul build me a new computer in Aug. '19 & it is really FAST & easy maintenance! They have been my computer go to people for many years = always been VERY SATISFIED!!
this is the place to purchase a computer. I told them what wanted in a computer. They showed me a couple of different ones. they deleted things i never would use and free of space and made it so i can at any time add to my computer later on. they are very professional, helpful and technical wizards. i have called many time and they are pleasant no matter what they are a couple of extremely patient people. i recommend they before u by one to check them out 1st, they will surprise you and u will be impressed. thanks guys.
Hello: My name is Frankie Rainey from Winchester. Paul Johnson has been my only computer repairman for the last nine-and-one-half years for a reason. Actually, I should say for a couple, or more, reasons. First, Paul is a computer whiz with many years of experience. Second, he absolutely does not price gouge. Third, you can just tell by his facial expression and tone of voice that he is taking a genuine interest in your computer problem. One example: I have a land line phone service that runs thru my computer. It died on me. I called the phone company and over a three day period they spent several hours with me on my cell phone trying to correct the problem. They strung me out thru a flurry of tests, disconnects, reconnects, and so on and so on. No results. Finally, in exhaustion, I took my computer in to let Paul look at it. So help me, in not much more than five minutes, he determined the problem and corrected it. No charge. So typical of my almost ten years with him.
My name is John. I had a problem with my printer so I called up Allied Computers for help. The gentleman that helped me was very good with these types of problems. He had the problem fixed along with some other issues in no time flat. When I called Allied, I certainly made the right decision. What Im trying to say is,if you have computer problems,give them a call. The problems WILL go away. Thanks Allied and you guys have a great day
A1 100% good pc repair guy knows how to get the job done on fixing all your needs when it comes to gaming pc or work office pc just give him a try and see what kind of good work he does
My husband had a gaming computer built here and 6 months later all of a sudden it stopped turning on. I took it to Paul and he diagnosed it and fixed it right then and there. It ended up being the power switch. My husband is thrilled with his computer and I’m thrilled with the customer service, Paul really stands by his work. Thanks Allied Computers ☺️
I bought my computer many years ago, Had Win 7 on it. So when changed to Win 10, my computers doesn't like to do automatic updates. But that was no problem for them to get the problem fixed. plus did some extra preventive items. Made the computer run better and faster. Very reasonable. Better than buying a new computer.
My husband and I have been using allied for several years and found them to be very helpful and knowledgeable in helping us and fixing our computer. We highly recommend them. David and Ollie Puckett.
Although they Do Not work on Apple products, ie. (Our busted ipad charge port), they offered to order the parts needed to correct the situation and directed us towards a viable solution.
These IT guys are the Real Deal!!,
They custom build to order PC's and gaming equipment.....Very courteous and friendly folk.......with a laid back Family vibe... High Tech Happiness!! ☀️
A good, warm welcome and open for you to be able to get your computer fixed exactly how you need it. These two are more than capable to work with you and family friendly. Don't be afraid to ask questions - they know what they're talking about. Listen to what they say and you'll be in the clear.
I have took my laptop to this guy's twice, first time I took it was because it was beyond slow I'm talking turtle slow, they had it a couple of days and did amazing job on it can't believe how much of a difference it is I'm so happy with the work they did on it and the price wasn't bad at all, the next time I had a couple of keys popped off my keyboard hoping they could pop them back on but I found out it doesn't work that way...lol but anyway they went above and beyond searching for a keyboard for my laptop... I'm happy with the work this guy's done they both are super nice and respectful will work with you tell you upfront how much it's going to cost you, if you are needing your computer or laptop fixed I highly recommend you take it to this guy's you won't be disappointed...
Paul goes out of his way to provide service after the sale. Called on a Saturday afternoon, he remotely accessed my laptop and fixed a problem in seconds that had been driving me crazy for days!! Fixed another issue remotely. Saved me a trip!!
Great experience! Quick repair and honest advice! Exceptional customer service and computer knowledge. I highly recommend!
My experience was GREAT! I worked with Paul he was very helpful, understanding and did NOT make me feel stupid for not being a computer expert. He got my computer up and running, gave great advice, and even went the extra mile to let me know I could bring my computer in and work on it and he would be their for any questions I may have. WOW, who does this anymore! I have referred everyone I know to them. If you have a computer issue you really need to see them. Great Company other companies could learn from them!
Allied has done several jobs for me on laptops and desktops. In each instance, they have done an outstanding job. i was amazed that they could recover data from an 8 year old desktop that had crashed! They were pessimistic about it, but got a bunch of pictures and photos back for me. They have provided excellent service every time at a very reasonable rate. I give them a 10/10 and would recommend them to anyone that is having computer troubles.
We had a very nice experience with allied computers , Paul was very helpful because we are not very computer savy. He was very patience and made sure all our questions were answered. We were told if we had any questions just call. We we took the computer home we had some issues and we did call Allied Computers and with out delay he walked us through the issues and was prompt with his service. Thank you again for your service.
Had my computer up and running within 2 business days. Super happy with it so far. The employees there were so helpful and informative. They take amazing care of their customers and you can feel the hospitality right when you walk in the door! I'll definitely be going there in the future when I have any more problems with my computer.
Excellent customer service. Paul and Dave do a great job at a fair price. They have repaired three computes for me. All working great.
These guys fixed all of my computer problems in about 2 hours.
Then, when i called a couple of weeks later for help, they were able to take care of all of my wishes while i was home and they were at their shop. Talk about convenient!
Thanks guys..
They evaluated my computer issue (malfunctioning fan) and gave me two options. The first was to have them replace the fan. The second was to renew my warranty with the computer maker and have them replace the fan at a cheaper cost (which is the choice I made). I was impressed that they pointed me to an option that would not give them the job. Kudos to them for their honesty at the expense of profit. Will definitely keep them in mind should I have any other issues.
It was a wonderful experience working with Allied Computers! You really feel welcome, and able to stop in any time with your questions. Even if the owner is not in, the tech are very knowledgeable and inviting. They are willing to wait on and answer any questions.
This was my first computer purchase in 10-15 years, they made it so simple, I told them what I was needing, they ask me a few questions about my planed uses of the computer, within a short time they had new pc in, setup and ready to use. So far I've only had a few questions for them, they answered fully and quickly. It's like having my own personal IT tech in town and in person! Five star recommendation so far on this purchase!
So I took apart my laptop trying to "fix it" and made it worse. Mr. Paul got it fixed with no problem and even explained what I should and shouldn't do. Mrs. Alena also went out of her way to help me. These folks are great. There is a reason they have all 5 star reviews from all their customers. They know what they are doing and do it in a timely manner. Thanks guys
Email: 859.745.5775
Phone: 859.745.5775
Address: 580, Bypass Road, Winchester, KY 40391
Directions: We are in the same strip mall as the "Taste of China" restaurant. Just off I-64 behind the "Speedway" service station on the hill.